Samsung is putting their smartphones to the test, which hides your information from repairshops

Samsung is putting their smartphones to the test, which hides your information from repairshops ...

It's weird to say that we give our phones, with all of their sensitive data onboard, to repair shops with the password on a slip of paper. Many minor repairs don't require the phone to be unlocked, but those that do present a significant security danger if you have important information on your phone for work.

Repair workers abused their access to customers' phones (or PCs before that) and were caught. In 2016, two employees at Pegatron, one of Apple's major repair contractors, discovered explicit photographs of a college student on her phone and posted them on her Facebook account. She sued Apple privately for a multi-million dollar settlement.

Samsung's repair mode is designed to elicit a similar situation from occurring: your photos, messages, and accounts all vanish, and only the default apps remain visible. It allows technicians to perform all of the usual phone tasks, such as taking a photo to verify if the camera has been repaired successfully, but keeps them hidden in an isolated environment. According to Ars Technica, the feature works by creating a new, temporary user account within a different drive partition.

Samsung claims that the repair mode will be included in an upcoming update for the South Korean S21 series, along with other phones to follow. When you see it, you'll be able to restart your phone and return to the blank account, which doesn't require a password. To disable it, restart your phone again and unlock it in the usual way.

We'd like to see a repair mode become a standard feature on more devices, given how useful it sounds. Samsung must complete testing and distribute it to the general public for the newer S22 series as well as internationally. Hopefully it will be in the near future.

Shri Ramaphosa, a photographer, has given him credit for his images.

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