Automation becomes more important than ever in the history of COVID-19 for business integration

Automation becomes more important than ever in the history of COVID-19 for business integration ...

As organizations push through the business challenges of the ongoing epidemic, Ive been working on several key concepts: need for more IoT deployments and the rise of collaboration platforms to cope with increasingly remote and hybrid work environments. Were also seeing enterprise end-to-end visibility across the business ecosystem emerge as a top C-suite priority.

These factors will help define the degree of success organizations can expect in transforming data into value and impact. Ecosystem Integration, an advanced approach to multi-enterprise B2B/EDI integration that enables organizations to connect partners, applications, systems, and marketplaces, has a long-term impact on their ecosystem. This approach, combined with other methods, allows organizations to leverage collaborative platforms and gain end-to-end visibility.

Pandemic fuels rush to adopt automation

As we continue to adapt to the new world of pandemic-induced stressors on supply chain and business processes in general, automation and no-code are becoming more central as a foundation for digital transformation. That''s because COVID-19 demonstrated the fragility of manual processes. Recall how organizations fought with workforce lockdowns and the virus hindered efforts to become more agile in supply chain and other operations that were disrupted.

Despite the shutdowns, the pandemic is still over, but it is far enough along that we can see how companies like Amazon and others that invested in automation succeeded in increasing both revenue and profitability. These success stories are sinking in, and thats driving consensus and C-suite buy-in at more companies to automate core business processes. A further increase is the availability of tools and techniques that reduce barriers to entry for businesses that believed automation solutions were out of reach.

Increasingly, automation tools and low-code technologies are encroaching on an expanded range of use cases and applications. This simplifies traditional back-end programming with more user-friendly interfaces and apps. This reduces development cycles and allows organizations to automate more of the core processes that most impact operations and revenues.

Helping companies where they need it most

In a time when supply chain logistics have been broken by COVID-19, automation is a tool to help business in process areas hardest affected by the epidemic. In addition to transportation, it is important to define the supply chain equation.

With the same automation, enterprise owners can automate order processing and customs documentation, along with new electronic data interchange (EDI) capabilities. With rules engines for validating load tenders, invoices, and shipment-status messages, customers can also access their application programming interface (API) integration to enhance exact load-tender processing and avoid unnecessary errors between the various transportation management systems (TMS). These advantages can hold up even at the scale of large fleets.

Transportation logistics may be nearing the root of pandemic impacts, but these impacts can range greatly through the entire spectrum of business operations. That''s why the possibilities and benefits of automation extend across the broad spectrum of business process automation.

Companies looking to excel in ecommerce and direct-to-consumer (D2C) industries may leverage automation to gain visibility and control across revenue-critical business processes like order-to-cash and procure-to-pay. This can be accomplished by automating end-to-end processes that streamline the integration of internal applications directly with the external ecosystem of business partners, ecommerce sites, markets, and even consumers.

In 2022, automation will be a top digital transformation goal.

Automation provides greater insight and faster reporting across a wide range of integration use cases, providing increased profitability and improved profitability. Along with this, organizations gain greater visibility and more stable and secure innovation as they progress further ahead into 2022, even in the face of epidemic disruptions and other business problems. That is why, automation and no-code are cementing their roots as crucial components for any digital transformation.

Cleo''s CEO is Mahesh Rajasekharan.

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