Facebook disputes claim that AI has little effect on hate speech, arguing that it has no effect

Facebook disputes claim that AI has little effect on hate speech, arguing that it has no effect ...

Facebook on Sunday responded to a news report that its artificial intelligence program had little effect in reducing and removing violent material from the social network. The Wall Street Journal quoted internal documents from 2019 in its report that the social network's engineers estimated that its algorithms remove only a small percentage of problematic content that violates regulations.

"The problem is that we do not and may never have a model that captures even essentially all integrity harms, particularly in sensitive areas," he wrote in remark to the Journal in mid-2019.

The firm has been under more scrutiny to improve its moderating skills, particularly following the Jan. 6 riot on Capitol Hill, which demonstrated how online hate can spread into the real world.

However, Facebook claims that the prevalence of hate content on the platform has risen by nearly 50% in the last three quarters to about 0.05% of content views, or about 5 out of 10,000 views.

Guy Rosen, Facebook Vice President of Integrity, wrote in a blog post on Sunday that "data obtained from leaked documents is being used to create 'a narrative that the technology we use to combat hate speech is inadequate and that we deliberately misrepresent our progress," he said. "This isn't the case.

"We don't want hate on our platform, nor do our users or advertisers, and we're transparent about our efforts to remove it," Rosen wrote.

Frances Haugen, a former Facebook employee-turned-whistleblower, disclosed thousands of documents and internal communications that indicated Facebook was aware of the risks of its products but publicly minimized these consequences. The business has been spending more time in the weeks since the disclosure of thousands more documents, emails and memos that showed the company was well aware and aware. Lawmakers across the political spectrum have so far responded with renewed interest in keeping Facebook accountable.

Haugen testified before a US Senate subcommittee earlier this month and claimed that Facebook's products "harm children, stoke division, and weaken our democracy." Facebook CEO Mark Zuckerberg criticized Haugen's testimony, saying it presented a "false picture" of the social network.

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