The Italian Data Protection Agency has announced that it has launched an investigation into Open AI's ChatGPT chatbot for alleged violations of AI data collection and processing regulations. Against this background, the agency temporarily restricted the work of the chatbot in the country and prohibited it from using the personal data of Italian users for the first time.
The regulator also accused ChatGPT of failing to record users' age. This is also important since, under the current legislation, you may interact with a chatbot starting at the age of 13.
According to the source, the Italian regulator has not found "any legal basis justifying the massive collection and storage of personal data in order to train the algorithms that underlie the platform" Open AI. Official representatives of Open AI have so far refused to comment on this issue.
OpenAI must comply with the Italian regulator's requirement within 20 days, or it will be penalised up to 4% of annual turnover or 20 million euros. Due to the bug, some users could see other people's names, surnames, and billing information.
Since the introduction of the ChatGPT chatbot at the end of last year, the tool has become hugely popular around the world. In January of this year, just two months after its introduction, ChatGPT's monthly active users surpassed 100 million people.
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