The tourism industry is one of Spain's most important economic foundations. In recent years, this sector has achieved profitability, but it still faces significant challenges, such as offering better salary packages to employees, managing seasonality, and addressing environmental concerns.
Apart from all of this, there is one thing that the industry must focus on is keeping the customer satisfied. Thus, hotels, rural houses, hostels, and any other type of accommodation must strive to please customers throughout their stay and return. And not only that, but also in attracting new visitors.
One of the main challenges in the industry is a proper business management, ongoing enhancements, and increased customer traffic. He tries to find a technology SiteMinder managera software that reduces work time and human errors.
The term "hotel management software" is a simple but precise definition that includes hotel managers. It is a computer platform or application that hotel managers can use to increase efficiency in your work and to increase the number of new clients.
Hotel and accommodation companies gain access to a powerful channel manager, booking engines, and a worldwide distribution system that facilitates the sale of services, the creation of websites for hotels and management at the same time.
The interface of the management software is very intuitive, resulting in a complete automation of many tasks. The objective, we insist, is to reach more customers in a controlled manner and reduce human errors, providing solutions to all guests.
SiteMinder's most notable feature is its channel manager. This software is used to manage rooms in hotels and accommodation automatically. In turn, it helps promote these locations on booking platforms such as AirBnb, Expedia, Agoda, and a wider list of portals.
SiteMinder's most impressive feature is that the channel manager keeps an eye on supply and pricing fluctuations in real time, as well as the specific needs of each room. We thus avoid duplicate reservations, overbooking, and services that do not meet client expectations.
SiteMinder's other tools are its hotel booking engine, which is focused on sales. This software, with its simple interface, makes it the ideal companion for hotel managers and clients. With a platform like this, the experience for everyone in the hotel business improves.
Hotel managers have software that helps attract customers. For their part, guests have access to a totally secure and intuitive space to book your accommodation comfortably, with the assurance that no issues will arise.
Sara Padrosa, SiteMinder's Senior Regional Sales Manager, explains one of the platform's greatest strengths: it is no longer just that it improves hotel management and guest access to accommodation options, but also that it allows for fine-tuned encounters.
Where applicable, SiteMinder may be able to provide a better analysis of the state of the industry, what is going on, what is current, how tourism evolves following the epidemic, or even how rising costs affect tourism activity.
SiteMinder is currently the best on the market in terms of connection, speed, and intuitiveness. It is a very visual tool that works with other systems such as the booking engine or third-party applications. From the same software, the manager can have all of the hotel's needs at their fingertips.
After winning the award for Best Hotel Electronic Commerce Platform, SiteMinder has strengthened its position as a world-class hotel business leader. In five additional categories, it has risen to the top of companies in which to work in the sector.
For the fourth year in a row, the HotelTechAwards recognize him as the Best Channel Manager and the Best Booking Engine for the second time in a row. Along with the awards, the report highlights the company's dedication, since in 2022 they managed over 100 million reservations.
