Lyft has increased the number of drivers waiting for a taxi.
Lyft is becoming more concerned with punctuality. According to Lyft spokesperson Katie Kim, the per-minute wait charge rule has been in place since December 2022, but the company just updated its support website to reflect the change.
Wait time charges will only begin to mount two minutes after a driver arrives, or five minutes for Lux Black and Lux XL excursions.
Lyft's website does not disclose any charges, including how much it will charge per minute. Prices are said to "variate by location" and "extra wait time charges may apply to your trip depending on how crowded it is," but no additional information is provided.
A screenshot of a Twitter user's pricing indicates that you may be charged per second. Fees are waived for "Shared," "Access," "Assisted," and "Car Seat" rides.
If a customer cancels, Lyft will refund "past wait time fee charges on request." However, what happens if the driver cancels and pays the cancellation fee, the company will not charge you for the wait time.
Uber begins charging for wait time two minutes after the driver arrives. That lawsuit drew the attention of individuals with disabilities. In the end, Uber agreed to a $2 million settlement with the riders repaid for wait time expenses.