Employee productivity, security, and well-being are at jeopardy due to password fatigue, according to a report

Employee productivity, security, and well-being are at jeopardy due to password fatigue, according t ...

Logging in, often regarded as one of the most mundane, yet essential aspects of work, has become a thorn in employees' sides. The process is often overly complicated, disruptive, and frustrating to employees, ultimately putting important data and information at danger as employees succumb to password fatigue.

This is the conclusion of a new research from 1Password that found that 43% of employees admit to sharing credentials, delegating tasks to others, and even avoiding their jobs altogether to avoid the inconvenience of logging in — dangerous behaviors that jeopardize their organizations' security.

Complex login procedures, according to the survey, can waste time and stifle productivity: more than a quarter of respondents (26%) have just given up on doing something because to the pain of logging in, and 38% have stalled, delegated, or skipped establishing security apps due to the lengthy steps required to log in.

Password fatigue is also a HR issue.

Due to login difficulties, almost one in five (19%) employees have missed out on employer-provided perks and discount marketplaces.

More than a third of employees (37%) said that the onboarding process at their current job was time-consuming and confusing due to the fact they were logged into new work-related accounts.

Given the flood of new threats, the survey found that there is a wide divide among employees about what a safe login process implies.

Despite employers' efforts to protect their businesses, password fatigue is consuming employees' energy at a hazardous time fueled by widespread burnout and uncertainty.

Karen Renaud, a human-centric security expert and Chancellor's Fellow and faculty member at the University of Strathclyde, says the research shows that "security has become such a laborious and difficult task that people do not even want to log in."

Rethinking the way to log in, by making the process more human-centric, will improve employees' mental well-being and reduce companies' vulnerability to security breaches.

Methodology

1Password conducted this study using an online survey prepared by Method Research and distributed by Lucid among n=2,000 adults 18+ who work for a company with 250+ employees and who mainly use a computer for work. The sample included n=1,500 respondents from the United States and n=500 Canadian respondents, with an even distribution between gender groups. Data was collected from June 7 to June 21, 2022.

Read the whole 1Password report here.

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