Observability allows us to see what is a problem in our technology infrastructure

Observability allows us to see what is a problem in our technology infrastructure ...

To be the best IT and DevOps teams, keep up with the constantly changing market conditions. However, the pace of digital initiatives and the cloud is unstoppable. More and more organizations are moving their work to the cloud, either with new applications born in this environment, or with redesigns of existing ones adapting them to the environmenton-line.

In recent years, what are known as observability platforms have become popular, such as Splunk, which has recently signed a strategic alliance with Entelgy, to make it simpler for the country's operations and development teams to focus on what truly adds value to the company.

Manuel Ruiz, Entelgy's Director of Alliances, has given us the opportunity to talk about the advantages of observability platforms for companies, the value that Splunk provides, and the quality of its work in this field.

[MCPRO] How important is application observability in modern IT infrastructure?

[Manuel Ruiz] When we discover something inside our application that is failing, we want to be able to see what's going on by looking at the statistics. That is precisely the observability, the ability to know what is going on through metrics, logs, and tracking.

  • Greater complexity – monolithic applications being refactored into microservices.
  • Higher risk – frequent deployments and dynamic infrastructure.
  • Skills gaps – to rethink how to design, build and deploy applications.

We then need some essential elements, such as Instrumentation, that enable telemetry data to be gathered from open and proprietary sources and combined in one place, from an application, a service, an infrastructure host, a serverless function, a mobile application, or any other entity to deliver data. This global need is what determines the value of observeability.

[MCPRO] What are the typical processes that create bottlenecks and impact performance?

[Manuel Ruiz] Usually DevOps teams seek to discover bottlenecks in the code, that is:

    1. Find out which method is CPU intensive.
    2. Which processes misuse memory allocation.
    3. Which database queries are degrading application performance.

DevOps teams strive to optimize their code effectively to ensure that the application performs optimally with the best user experience.

As a result of this digital transformation, the volume and weight of activities supported by IT has increased dramatically, further accelerated by the epidemic. The usual infrastructures cannot meet that volume and have become a bottleneck that is being addressed by shifting applications to cloud-native solutions. Both this process and the final result of it present challenges for businesses when it comes to maintaining control of their IT.

[MCPRO] How does Splunk work in this area (that of observability) and what advantages does it have over its competitors?

Splunk is the only software on the market capable of processing 100% of data when its volume skyrockets. Cases such as a black friday in retail require the ability to process a volume of data significantly higher than usual and the Observability platform, which must guarantee the proper functioning of IT at times of maximum importance for the business, must accompany this growth.

Only Splunk is capable of delivering this capability and also doing it end-to-end for the whole technology stack, from the user experience through the applications and infrastructures that support the service.

[MCPRO] How do you improve the performance of applications and data in businesses that depend on this type of platform?

[Manuel Ruiz] The amount and breadth of data that organizations require for their Applications work is vast and unmanageable on its own. The observability It uses analytical techniques that use artificial intelligence (AI) and machine learning (ML) to improve the performance of these applications.

Observability of systems high-quality ones have learning algorithms capable of understanding the previous state of your services and applications and to anticipate what will happen in the future.

[MCPRO] What is the benefit of Entelgy's Splunk offer to businesses, and how may they acquire it?

Entelgy's mission is to provide cutting-edge solutions that adapt to the changing realities and demands of the digital environment. Entelgy has the capacity to exploit business data and make value from it.

Entelgy teams may have all of their questions in one place with unified metrics, tracking, and logs, collected in real time, without sampling, and at any scale with the new Splunk Observability Cloud.

Entelgy has its consulting teams that will assist clients in understanding, adopting, and moving toward the world of Observability of their applications in their DevOps environments and teams.

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