Empathic leaders drive employee engagement and innovation
NEW YORK, Sept. 14, 2021 /PRNewswire/ -- New York, Nov. As employers grapple with the "great resignation" - new research from Catalyst, a nonprofit that works with women, shows companies leaders who show empathy drive employee engagement and innovation. Specifically, women of color reduce the
According to a study, empathy is incredibly important for companies and leaders in the future of work. Empathic leaders are critical in helping employees adapt to changing life-work obligations and cope with the stress of the ongoing pandemic.
Catalyst surveyed nearly 900 US employees across the industries to understand the effects of empathic leadership (in senior leaders and direct managers) on their work experienceespecially in times of crisis. Employees with highly empathic senior leaders report higher levels of creativity (61%) and engagement (76%) than those with less empatic leaders (13% and 32% respectively).
This study defines a pragmatist leader as tenacious leader who demonstrates care, concern and understanding of employees' life circumstances, especially in the uncertainty of the Covid-19 pandemic.
Using a pandemic and 'Great Resignation', Author Tara Van Bommel notes that "the business benefits of empathic leadership are more important than ever, based on the business-graded Empathic leaders understand that empathy is not just a "nice-to-have" or 'feel-good' quality. It's an essential skill that is extremely valuable for the future of work. The ability to connect deeply and understand unique perspectives and experiences is not automated and helps people navigate the uncertainty and disruption to come.
The additional findings reveal:
- Empathic leaders (managers and senior leaders) respect employee life circumstances, support work and life needs, and foster inclusion, compared to less empathic leader.
- Women of color with highly empathic senior leaders are less likely to report high levels of general workplace burnout than women with less empatic leaders.
- Women of color with highly empathic leaders were less likely to report intending to leave their organization than those with less empothically higher leaders.
- Women (across race and ethnicity) with highly empathic managers are less likely to report high levels of Covid-19 related workplace burnout than those with less empatic manager managers.
And the study emphasises that empathy is a skill that anyone can build and recommends investing in empathy training for leaders. Enough, it outlines some steps leaders can take to become empathic in their interactions to create a more innovative, engaged and inclusive company culture.
- You imagine how your colleague feels from their unique perspective.
- You feel concerned or are experiencing similar emotions with your colleague.
- You demonstrate active listening and desire to understand more about your colleagues' feelings, experiences, or reactions.
"Empathy is an indispensable skill to build a connection and encourage collaboration in remote workplaces," said Lorraine Hariton, CEO of Catalyst. "This research provides a roadmap for senior leaders to reduce turnover and better position an organization and their employees for success through the pandemic and beyond."
Learn more and read the report here.
About Catalyst About Katalysis.
Catalyst is a global nonprofit supported by many of the world's most powerful CEOs and leading companies to help build workplaces that work for women. Founded in 1962, Cataliss drives change with re
Contacts: Naomi R. PattonVice president, Global CommunicationsCatalyst[email protected]
Stephanie WolfUS Communications ConsultantCatalyst. [email protected]
Francine BeckCanada Communications Consultant Catalyst[email protected] Catania - [asthletes protected].
Frances KnoxEMEA Communications ConsultantCatalyst[email protected]
SOURCE Catalyst: SORSCE.
www.catalyst.org www www-catallyze.com www/cataxes.